FAQs

GENERAL INFORMATION

Where are Perfection Chocolates made?

We have been selling handmade Perfection Chocolates since 1939. The very first chocolate was sold at Rose Bay. Now we manufacture chocolates at our factory in Banksmeadow, NSW. With much devotion to our passion of making these delectable confectionaries, our chocolates are all handmade. A lot of care goes into making sure that Perfection Chocolates are a delicious quality product.

Can we come and see your shop?

But of course! You are always more than welcome to visit our Perfection Chocolates retail shop. If you just want to drop by to know which chocolates are brewing, or just want to smell and taste our top selling chocolates like our Chocolate Pretzels, our Milk Chocolate Honeycomb Clusters, our Chocolate RoseWater Block, or any of your favorite chocolate you can visit us Monday to Friday from 7:00 AM to 7:00 PM, Saturdays from 8:00 AM to 7:00 PM, and on Sundays from 9:00 AM to 1:00 PM.

STORING INFORMATION

How should Perfection Chocolates be stored?

To keep our Perfection Chocolates perfect to the very last bite, you should store them in a cool, dry area. The temperature should be between 15 – 24 degrees Celsius. This is warmer than in a fridge but generally cooler than ambient temperatures.

How long do Perfection Chocolates remain fresh?

They remain fresh for a very long time. Our Perfection Chocolates ideally have a shelf life of between 6-8 months given the right room temperature.

When chocolates go white what does that mean?

The whitish grey discolouration sometimes seen on chocolates is called bloom. Some may mistake it for mould growth – but it is not! Bloom develops on chocolates because of repeated fluctuations in temperature. What you are actually seeing is nothing more than cocoa butter or sugar crystals coming to the surface of the chocolate because of temperature changes.

ORDERS AND SHIPPING

Is there a minimum order?

No eat chocolate to your heart is content.
Contact us at 02 9371 7357 or email us at info@perfectionchocolates.com.au to know more.

What happens if the chocolates are damaged?

That’s such a sad thing to happen. If it does, please contact us so that we can rectify the problem immediately.

Where does Perfection Chocolates deliver to?

Our mission is to have the world know the greatness of our handmade chocolates. We send Perfection Chocolates all over Australia and the world. Call us from wherever, and you will have your Perfection Chocolates in no time.

Do you ship internationally?

Contact us at info@perfectionchocolates.com.au to inquire about international orders.
We currently don’t have international shipping set up for online orders.

Got more questions?